liga Privacy Policy

This page describes what we collect when you use liga and how we keep that data protected. We take your privacy seriously on our liga platform. When you open a liga account, provide payment details, or play games on our platform, you share personal information with us. Our commitment is to handle that information securely and transparently.

We collect only the data we need to verify your identity, process your transactions, deliver our service, and comply with local regulations. We do not sell your personal data to marketing firms or unrelated third parties. We do not track your browsing outside our liga platform. Our data practices are designed to protect you, not exploit you.

Read on to understand what we collect, why we collect it, who has access to it, how long we keep it, and what rights you have over your data on our liga platform.

Data We Collect on Our liga Platform

We collect several categories of data when you use our liga platform:

• Identity data: Your full name, date of birth, government-issued ID number, and a photo of your ID document. We require this on our liga platform to verify you are who you claim to be and to meet Know-Your-Customer (KYC) legal obligations.
• Address data: Your residential address and proof of address (e.g., a recent utility bill). We collect this on our liga platform to verify your location and comply with jurisdiction-restricted access rules.
• Contact data: Your email address and phone number (optional on our liga platform). We use these to send account notifications, recovery links, and support responses.
• Payment data: Your payment method details (e.g., wallet credentials, bank account number). We do not store full bank details on our liga platform; instead, we store tokenized references that allow us to process transactions securely.
• Account activity data: Your game play history, tournament entries, deposits, withdrawals, and account login times on our liga platform. We record this to settle games, calculate winnings, and detect fraud.
• Device and IP data: Your IP address, device type, browser, and operating system. We collect this on our liga platform to prevent fraud, detect multi-accounting, and identify suspicious access patterns.

How We Use Your Data on Our liga Platform

We use the data we collect on our liga platform for specific purposes:

• Account verification: We verify your identity and address to confirm you are of legal age and not a resident of a prohibited jurisdiction on our liga platform.
• Transaction processing: We use your payment details to process deposits and withdrawals on our liga platform via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
• Game settlement: We record your game play on our liga platform to calculate results, determine tournament rankings, and distribute payouts.
• Fraud prevention: We analyze your IP address, device ID, and account activity on our liga platform to detect unauthorized access, multi-accounting, and payment fraud.
• Legal compliance: We retain data on our liga platform to comply with anti-money laundering (AML) regulations and tax reporting in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
• Customer support: We use your contact data to respond to support inquiries, send account recovery links, and notify you of service changes on our liga platform.

We use your data to serve you better on our liga platform—never to manipulate or exploit you.

Third-Party Processors on Our liga Platform

We rely on third-party services to operate our liga platform. These processors handle specific functions but do not own or control your data. We share data with processors only to the extent necessary:

• Payment processors: When you deposit or withdraw via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank on our liga platform, the payment provider receives tokenized payment details. We do not share your full bank account number with third parties.
• ID verification services: We may share your ID document with a third-party identity verification provider on our liga platform to automate KYC checks. This provider scans your document for authenticity and flags anomalies.
• Fraud detection services: We share your IP address, device ID, and account activity with fraud-detection services on our liga platform to identify multi-accounting and suspicious login patterns.
• Cloud hosting providers: Our servers may sit outside your jurisdiction on our liga platform. We encrypt data in transit and at rest so that even our hosting provider cannot read your personal information.

How Long We Keep Your Data on Our liga Platform

We retain your data on our liga platform for as long as necessary to fulfill the purposes listed above. Here are our retention periods:

• Active account: While your account is open on our liga platform, we retain all personal and transaction data. This includes identity documents, payment history, and game play records.
• Closed account: After you close your liga account, we retain identity and transaction data for 7 years on our platform to comply with anti-money laundering regulations and to settle any outstanding disputes.
• Support communications: Chat logs and support emails on our liga platform are retained for 3 years.
• Device and IP logs: We retain device IDs and IP addresses on our liga platform for 90 days for fraud detection purposes.

Your Rights Regarding Your Data on Our liga Platform

You have rights over your personal data on our liga platform. We support the following requests:

• Access: You can request a copy of all personal data we hold on our liga platform. We provide this within 10 business days.
• Correction: If your data on our liga platform is inaccurate, you can request we correct it. Update your name, email, or address directly in your account settings on our liga platform.
• Deletion: You can request deletion of your liga account and associated data. We will close your account immediately on our liga platform, but we retain transaction records for 7 years for legal compliance.
• Portability: You can request we provide your data in a portable format so you can transfer it to another service on our liga platform.

To exercise any of these rights on our liga platform, contact our support team via the Help section in your account. We respond within 5–10 business days.

Cookies & Tracking on Our liga Platform

We use cookies on our liga platform to improve your experience. Cookies are small text files stored on your device that help us remember your login status, your language preference, and your recent activity on our platform.

We use two types of cookies on our liga platform: session cookies (deleted when you log out) and persistent cookies (remain on your device until they expire or you delete them). We do not use cookies to track your behavior outside our liga platform.

You can disable cookies in your browser settings on our liga platform, but this may limit functionality. If you delete cookies from our liga platform, you will need to log in again on your next visit.

How We Secure Your Data on Our liga Platform

We use industry-standard encryption to protect your data on our liga platform. All data transmitted between your device and our servers uses TLS encryption (the same standard used by banks). Data stored on our liga platform servers is encrypted at rest using AES-256 encryption.

We limit access to your personal data on our liga platform. Only liga staff members who need to see your data (e.g., KYC reviewers, support agents, fraud analysts) can access it. All staff on our liga platform sign confidentiality agreements.

Despite our efforts, no online system is completely secure on our liga platform. If we detect a data breach on our liga platform, we will notify affected users as soon as possible and cooperate with authorities.

Data & Special Occasions on Our liga Platform

During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, our liga platform may experience high traffic. If our systems are overloaded, support response times may extend beyond our normal windows. Your data on our liga platform remains secure regardless of traffic spikes.

Changes to Our liga Privacy Policy

We may update this privacy policy on our liga platform from time to time. When we do, we announce the change via email to all active users and on our liga platform dashboard. Continued use of our liga platform after an update means you accept the new policy. If you do not agree, you can close your liga account before the change takes effect.

Contact Us About Your Data on Our liga Platform

If you have questions about our privacy practices, how we use your data on our liga platform, or wish to exercise your data rights, contact our support team. We respond during business hours (Monday–Friday, 09:00 AM–6:00 PM) via the Help section in your liga account.

For legal matters related to privacy on our liga platform, you can also contact us via our legal notice page. We are committed to protecting your privacy and handling your data responsibly on our liga platform.